Job Posting: Social Care Network (SCN) Project Director

Reports To: Director of Strategic Initiatives

Project Summary:

The New York State Department of Health has established Social Care Networks (SCNs) as part of the 1115 Waiver Demonstration Amendment, and Forward Leading IPA (FLIPA) is the SCN Lead for the Finger Lakes Region. This region is comprised of 14 counties, including Allegany, Cayuga, Chemung, Genesee, Livingston, Monroe, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming, and Yates. The SCN’s aim is to enhance the delivery of social care services to Medicaid members by coordinating efforts among community-based organizations (CBOs) and other health care partners to create a more resilient, flexible, and accessible social care system that reduces health disparities and advances health equity. The SCN will collaborate with CBOs and other health care partners, leveraging shared data and technology to coordinate social care services for Medicaid members to improve access, ensure reliable and timely referrals, streamline and track navigation and completed referrals in closed loop systems and enhance collaboration between social care service providers and other regional partners.

Organizational Overview:

The Forward Leading Independent Provider Association (FLIPA) is a nonprofit membership association of safety net providers working in partnership to provide the highest quality healthcare to the most vulnerable populations in Upstate New York since 2017. FLIPA is renowned for its commitment to integrating primary care, behavioral health and social care. Our growing membership includes a combination of federally qualified health centers (FQHCs), behavioral health providers, and a rural health network across more than 27 counties.

FLIPA values diversity in background and experience. All qualified applicants are encouraged to apply and will receive consideration for employment without regard for race, color, religion, age, sex, gender identity or expression, national origin, disability status, veteran status or any other characteristic protected by federal, state, or local laws.

Job Summary:

The SCN Project Director will be responsible for ensuring FLIPA SCN makes measurable progress towards state-required functionality and reporting milestones. This role will provide direct supervision to team members, oversight to all SCN workplans, will work closely with FLIPA SCN leadership for guidance and strategic vision, and will have a hands-on role developing the network, relationships, and ensuring successful vendor and technical assistance supports are in place. This position is grant-funded through March 2027.

Duties/ Responsibilities:

  • Coordinate project team to develop and manage project schedule and workplan to align to assigned SCN objectives and funder requirements
  • In collaboration with FLIPA SCN leadership, develop strategy for engaging CBOs to participate in the SCN and delivering technical assistance and capacity building support to identified CBOs
  • Manage relationships and establish contracts with individuals and organizations providing technical assistance and capacity building support
  • In collaboration with FLIPA SCN leadership, develop learning community strategy to facilitate knowledge sharing, development of standardized approaches and continuous improvement strategies across SCN network CBOs and service providers
  • Manage team of SCN Community Liaisons and Partner Liaison Specialists
  • Assess and manage project risk, establish risk mitigation actions as required
  • Collaborate with SCN and FLIPA project teams, subject matter experts and external consultants as required
  • Oversee development and implementation of data collection plan and project reporting including progress reports, outcome data and communication of results at monthly project team meetings
  • Prepare and deliver status updates to FLIPA SCN leadership, community members, and other stakeholders as needed
  • Oversee communication with vendors and subcontractors to ensure timely completion and transparent communication of progress
  • Other duties as assigned

Education & Experience:

  • Master’s or higher in related field, such as business, public health, healthcare administration or equivalent experience required
  • 3-5 years of project director, project management or related experience required
  • Prior experience with large-scale implementation grants/projects preferred
  • 3-5 years of experience supervising direct reports
  • Experience within the New York State health care system (population health, behavioral health, Federally Qualified Health Centers, or similar) required

Skills, Knowledge, and Abilities:

  • Excellent organizational, leadership and project management abilities
  • Ability to manage multiple priorities effectively with minimal supervision
  • Familiarity with regional CBOs, health care systems, and partners preferred
  • Outstanding communication and interpersonal skills
  • Ability to gather information throughout the lifespan of a project and report out to a variety of audiences
  • Experience seeing project through the full life cycle
  • Strong interpersonal skills, independently resourceful and thrives in a fully remote environment
  • Proven ability to complete projects according to defined timelines and objectives
  • Ability to supervise and guide data analysis, program evaluation, and performance/operation metrics
  • Proficient with MS Office and various business software

Salary Range:

  • Salary is commensurate to education and experience with range of $80-100k.

Additional Info:

  • This position will be primarily remote. However, given the nature of the role, approximately 50% of the workday is anticipated to include regular travel and in-community work within the Finger Lakes region for community convenings and relationship building. Occasional travel across New York State is also expected for on-site meetings or training.
  • Residency within the Finger Lakes region of New York State is required.

You may contact us using this form or email jobs@forwardleadingipa.org

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Equal Employment Opportunity Statement:

At Forward Leading IPA (FLIPA), we deeply value diversity in background, experience, and thought. We are committed to creating an environment of belonging where all qualified applicants are encouraged to apply and will receive equal consideration for employment. We do not discriminate based on race, color, religion, age, sex, gender identity or expression, national origin, disability status, veteran status, or any other characteristic protected by federal, state, or local laws.

We believe that fostering spaces of belonging and advancing health equity begins with a workforce that reflects the diverse communities we serve. We actively promote equity of opportunity and strive to ensure that each team member’s unique skills, talents, and potential are recognized and valued. We are dedicated to supporting and welcoming a wide range of candidates, making hiring decisions based solely on individual merit.

FLIPA is committed to prioritizing the human element in healthcare. By embracing diverse perspectives and fostering innovative thinking, we aim to build empowered, healthy, and thriving communities. Join us on this journey and contribute to a mission that makes a meaningful impact.

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