Organizational Overview:

The Forward Leading Independent Provider Association (FLIPA) is a nonprofit membership association of safety net providers working in partnership to provide the highest quality healthcare to the most vulnerable populations in Upstate New York since 2017. FLIPA is renowned for its commitment to integrating primary care, behavioral health and social care. Our growing membership includes a combination of federally qualified health centers (FQHCs), behavioral health providers, and a rural health network across more than 27 counties.

FLIPA values diversity in background and experience. All qualified applicants are encouraged to apply and will receive consideration for employment without regard for race, color, religion, age, sex, gender identity or expression, national origin, disability status, veteran status or any other characteristic protected by federal, state, or local laws.

Job Summary:

The SCN Community Liaison engages stakeholders and ensures FLIPA SCN activities and leadership are informed by meaningful feedback and needs identified within the communities served. The SCN Community Liaison serves as a communication bridge between communities, community initiatives, SCN activities and state-required deliverables. This position is grant-funded through March 2027.

Duties/ Responsibilities:

• Support the SCN Project Director to engage stakeholders in activities of the SCN
• Build relationships within the Finger Lakes region with community stakeholders including but limited to community-based organizations (CBOs), health systems, relevant community initiatives and projects, local government units (LGUs), departments of social services (DSSs), and community members receiving Medicaid
• Represent the SCN at community meetings and events
• Provide information to the community related to the activities of the SCN
• Develop and implement engagement activities such as topic specific work groups and network-building activities, ongoing learning collaboratives, and engagement in HRSN activities
• Participate in development of messaging and materials for community education about SCN activities
• Host workshops and events for CBOs to learn about participation in the SCN
• Provide logistic support for engagement activities including meeting planning, communication and other support as required
• Ensure engagement of grassroots CBOs and Medicaid members most likely to experience inequities
• Provide feedback and guidance to FLIPA SCN leadership to ensure these perspectives are included in the activities and planning of the SCN
• Provide support for potential CBOs to develop readiness for contracting with the SCN and/or provide handoff of CBOs to Partner Liaison Specialists for readiness support
• Identify challenges and opportunities for improvement related to implementation of assigned activities
• Effectively work across multiple organizations and geographies to support project progress within different organizational culture structures and communities
• Other duties as assigned

Education & Experience:

• Bachelor’s degree in related field, such as social work, community development, public health, healthcare administration or equivalent experience preferred but not always required. Relevant work experience may be considered in lieu of a degree.
• Demonstrated experience connecting with community leaders, organizations, and resources in the identified SCN region
• Experience with grants/projects within the health care sector in New York State (population health, behavioral health, Federally Qualified Health Centers, or similar) preferred
• Familiarity with the local community, its demographics, and social and economic factors. Prior experience with large-scale implementation grants/projects preferred
• Proficiency in one or more languages other than English prevalent in the Finger Lakes region is a plus

Skills, Knowledge, and Abilities:

• Outstanding communication and people skills

•  Desire to make a lasting impact in underserved communities with a strong commitment to equity and social justice

• Sensitivity to cultural diversity and an understanding of how cultural factors may impact community dynamics and interactions

• Familiarity with regional CBOs, partners, communities, and community initiatives preferred

• Excellent organizational skills

• Ability to independently manage multiple priorities effectively

• Strong interpersonal skills, independently resourceful and thrives in a fully remote environment

• Strong problem-solving skills and the ability to identify creative solutions

• Proven ability to complete projects according to defined timelines and objectives

• Proficient with MS Office and various business software

Salary Range:

• Salary is commensurate to education and experience with range of $45-55k.

Additional Info:

• This position will be primarily remote. However, given the nature of the role, approximately 50% of the workday is anticipated to include regular travel and in-community work within the Finger Lakes region for community convenings and relationship building. Occasional travel across New York State is also expected for on-site meetings or training.
• Residency within the Finger Lakes region of New York State is required.

Equal Employment Opportunity Statement:

At Forward Leading IPA (FLIPA), we deeply value diversity in background, experience, and thought. We are committed to creating an environment of belonging where all qualified applicants are encouraged to apply and will receive equal consideration for employment. We do not discriminate based on race, color, religion, age, sex, gender identity or expression, national origin, disability status, veteran status, or any other characteristic protected by federal, state, or local laws.

We believe that fostering spaces of belonging and advancing health equity begins with a workforce that reflects the diverse communities we serve. We actively promote equity of opportunity and strive to ensure that each team member’s unique skills, talents, and potential are recognized and valued. We are dedicated to supporting and welcoming a wide range of candidates, making hiring decisions based solely on individual merit.

FLIPA is committed to prioritizing the human element in healthcare. By embracing diverse perspectives and fostering innovative thinking, we aim to build empowered, healthy, and thriving communities. Join us on this journey and contribute to a mission that makes a meaningful impact.